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Privacy Policy

Privacy Policy – Cincinnati Bus & Car Service

At Cincinnati Bus & Car Service, your privacy is our priority. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website or services.

1. Information We Collect

We may collect the following types of personal information when you interact with us:
  • Full name, phone number, email address
  • Pickup and drop-off locations, travel dates, and preferences
  • Payment details (processed securely via third-party payment processors)
  • IP address, browser type, and website usage data (via cookies and analytics tools)

2. How We Use Your Information

The information we collect is used for:
  • Booking and managing your transportation services
  • Providing customer support and service updates
  • Processing payments and sending invoices or confirmations
  • Improving our website and service quality through usage analytics
  • Marketing and promotional messages (only with your consent)

3. Information Sharing and Disclosure

We do not sell or rent your personal information. We may share your data only with:
  • Trusted third-party service providers (e.g., payment gateways, dispatch platforms)
  • Legal authorities, when required by law
  • Internal staff for the purpose of fulfilling service obligations

4. Cookies and Tracking Technologies

Our website uses cookies and tracking tools (such as Google Analytics) to enhance user experience, analyze site traffic, and understand visitor behavior. You may control or disable cookies through your browser settings.

5. Data Security

We implement strict security measures to protect your personal data, including:
  • Secure Socket Layer (SSL) encryption
  • Access control to internal systems
  • Regular monitoring for unauthorized access or vulnerabilities

6. Your Rights and Choices

You have the right to:
  • Access, update, or delete your personal information
  • Opt-out of marketing communications at any time
  • Request details of the personal data we hold about you
To exercise any of these rights, contact us at info@cincinnatibusandcar.com.

7. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy regularly to stay informed about how we protect your information.
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